Hackable Hotel Robots: Never The Best Idea


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Henn-na is a hotel in Japan. These hotel robots can be hacked and these hackable hotel robots can be used to spy on customers. The Tapia robot manufacture company is focusing on the creation of the hotel that will be available in the future. It had laid-off some of its robotic staff a few years ago. However, these robots are troublesome. 

It maybe sounds like a sci-fi movie, which is a futuristic but the robots have been hacked. Squads of robots that are friendly in that hotel have been hacked to spy on the guests. Also, Henn-na Hotel management is stating that they want to bring the latest technology to the hotel. This latest hack has been discovered by the security engineer named Lance R. Vick. Besides, the hack brings some caution to the mission of friendly, welcoming experience in the hotel to guests. 

Lance R. Vick said that the robots are meant to help and reduce the burden of the people. These robots need to function like Alexa and Google Assistant. These Tapia robots should help guests. Additionally, they are for the hotel guests to ask about the weather, set reminders, starting coffee machines, and many more.

Hackable Hotel Robots: Never The Best Idea
Hackable Hotel Robots: Never The Best Idea

Hackable Hotel Robots

Customers aren’t aware of these robots. Vick found that these hackable robots are Tapia robots. These hackable robots create by MJI Robotics, which is in Tokyo, Japan. They have created these hackable hotel robots after a successful campaign that raised almost 15000 US dollars in 2016. These robots are allowing access to the cameras and microphones that can control by a remote device. That makes it possible to hack for the hackers in watching and listening to the hotel guests. The researcher explains that there is an easy way to hack these hackable robots. These hackable hotel robots can easily compromise installing audio or video streaming apps and they can easily run. Vick said that the hotel chain aware of the hackable hotel robot’s security flaw. He hasn’t received any response after three months after going to these hackable hotel robots public.

Hotel Chains’ Take On The Issue

The hotel chain apologized for the issue. According to the apology statement, there were no unauthorized applications in the bots. In fact, they did some investigations, and as a result, the manufacturers say that no robot was installed by any software. Also, they made a confirmation that no other countermeasures are against the unauthorized accessing method. 

The hotel chain is operating ten hotels in entire Japan. Also, this flaw wasn’t the first time regarding the Tapia robots; there are many other complaints against these hackable hotel robots. In fact, the hotel chain is aware of the flaws of these electronic machines. 

Hackable Hotel Robots: Never The Best Idea
Hackable Hotel Robots: Never The Best Idea

The hotel chain received an email from the guest who said a flaw regarding the security vulnerability in one of the bots. 

The manufacturers said that there is a low risk of unauthorized access to Tapia robots. Therefore, putting robots or these hackable hotel robots in hotels wasn’t a great idea. 

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